All orders to the UK are sent by Royal Mail 48 and charged at £3.50, including Northern Ireland, Highlands & Islands, Channel Islands and Isle of Man. We endeavour to process and despatch your order the same day, if received before 3pm. Orders will be delivered by Royal Mail within 48 hours but this may take a little longer depending on your location. All orders are tracked.

* All International shipping is done by FedEx. Shipping costs are charged at cost and added to your order at checkout, the amount varies depending on your location. We do not profit from FedEx delivery charges.

Please note: If you specify delivery instructions for your order to be left in a safe place then this is at the customer's own risk. Upbeat Care cannot take any responsibility for parcels that are left and/or go missing as a result. Parcels are tracked, so if you encounter any problems please email info@upbeatcare.co.uk so we can investigate.